By using our website and services, you agree to the following terms:  

1. Order Placement: Orders can only be placed through our official website www.orgichicks.com only. Please provide accurate details to avoid delivery delays.  

2. Pricing: All prices listed are final and inclusive of applicable taxes. Pricing may vary depending on promotions or updates.  

3. Delivery: Delivery timelines are estimates and may vary based on your location or unforeseen circumstances.  

4. Usage: Our products are perishable and should be stored and used as instructed. We are not liable for misuse or improper storage.  

Order Cancellation Policy  

1. Cancellation Timing:  

   – Orders can be canceled up to 30 minutes before the scheduled delivery time.  

   – Once the order is dispatched, cancellation will not be accepted.  

2. How to Cancel:  

   – You can cancel your order by contacting our customer service team or using the cancellation option on our website/app.  

3. Refund for Canceled Orders:  

   – If an order is canceled within the allowed timeframe, a full refund will be initiated.  

Refund Policy  

1. Refund Eligibility:  

   – Refunds are only applicable for canceled orders within the allowed timeframe or in case of product defects/delivery issues. 

   – Issues such as wrong items delivered, damaged packaging, or quality concerns must be reported within 24 hours of delivery.  

2. Refund Process:  

   – Once your request is reviewed and approved, the refund will be processed within 7-10 business days.  

   – Refunds will be issued via the original payment method used.  

3. Non-Refundable Cases:  

   – No refunds will be given for orders canceled after dispatch or for issues reported beyond 24 hours of delivery.  

For further assistance, feel free to contact our customer support team. We’re here to help!